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Vitality simplification removes ‘confusing elements’ - CIExpert
Alan Lakey | 16 Sep 2020 | Cover Magazine
Changes should help advisers and consumers ‘better understand’ Vitality concept...Read more
Alan Lakey: The actual value of additional payment conditions
Alan Lakey | 2 Sep 2020 | Cover Magazine
CIExpert director Alan Lakey returns with some in-depth critical illness policy analysis...Read more
LV= critical illness upgrade - CIExpert analysis
Alan Lakey | 20 July 2020 | Cover Magazine
LV= is taking great strides to compete at the top of the CI quality table...Read more
Alan Lakey: The complexity of valuing critical illness claims wordings
Alan Lakey | Cover Magazine | 4 Jun 2020
I am often asked how CIExpert arrives at its scores for critical illness conditions. There is no secret to this because it uses similar techniques to the reinsurers who underwrite the plans...Read more
CIExpert: Aegon makes changes to critical illness cover
Alan Lakey | Cover Magazine | 9 Apr 2020
It’s been almost four years since Aegon applied adjustments to its critical illness plan, writes Alan Lakey. During this time its competitors have executed regular upgrades...Read more
Alan Lakey: When should child cover be included
Alan Lakey | 26 Sep 2019 | Cover Magazine
CIExpert director on how to navigate the children’s critical illness minefield...Read more
CIExpert launches ‘personalised’ and ‘predictive’ upgrade
David Sawers | 20 Aug 2019 | Health Insurance and Protection
Protection specialised CIExpert has released a free upgrade to its critical illness comparison and analysis tool which is says will offer users an even more ‘personalised’ and ‘predictive’ service...Read more
CIExpert system upgraded and explained
Adam Saville | 20 Aug 2019 | Cover Magazine
Critical Illness comparison site CIExpert has rolled out a Personalised Predictive Analysis (PPA) tool for advisers who subscribe to the service...Read more
CIExpert launches personalised tool for brokers
Imogen Tew | 20 Aug 2019 | FT Adviser
CIExpert - a critical illness comparison site for brokers - has upgraded its service to provide advisers with personalised, predictive analysis which interprets the value of a policy for their client...Read more
CIExpert on latest L&G critical illness changes
Adam Saville | 29 Jul 2019 | Cover Magazine
Legal & General has today announced a number of changes to its critical illness plans, including combined wordings for some conditions and additional payment options under critical illness extra (CIx)...Read more
Seven useful tips to selling mortgage protection
Naomi Greatorex | Cover Magazine | 19 Jul 2019
I find talking to my clients about the importance of protecting themselves hugely rewarding. I walk away from my meeting feeling like my clients have had access to the advice they need on a wide range of protection options...Read more
Aviva makes ‘common sense’ changes to critical illness
Adam Saville | 16 Jul 2019 | Cover Magazine
Alterations, whilst ‘relatively minor’, show insurer refusing to play the ‘numbers game’, says Alan Lakey...Read more
CIExpert analysis of ‘minor’ LV= critical illness changes
Adam Saville | 21 Jun 2019 | Cover Magazine
Four alterations ‘may be a precursor to more drastic changes over the next year,’ says Alan Lakey...Read more
Alan Lakey: The complexity of valuing plans
Alan Lakey | 5 Jun 2019 | Cover Magazine
The introduction of additional payment conditions by insurers is making life complicated for advisers...Read more
Alan Lakey: Gender differences
Alan Lakey | 8 May 2019 | Cover Magazine
Remove joint life plans to reflect claims experience, writes CIExpert director...Read more
CIExpert on Canada Life’s individual CI upgrade
Adam Saville | 21 Mar 2019 | Cover Magazine
‘Solid improvements that will increase claims paid,’ says Alan Lakey...Read more
Why is UK life insurance the cheapest in the world?
Alan Lakey| Cover Magazine | 27 Feb 2019
The cost of life insurance in the UK is the cheapest in the world, even though some countries, like Japan, Switzerland and Singapore evince superior longevity...Read more
CIExpert on Scottish Widows ‘Plan & Protect’
Adam Saville | 29 Jan 2019 | Cover Magazine
‘For use by branch advisers and designed to be easily understood by both them and potential customers’, says Alan Lakey...Read more
Scottish Widows unveils ‘Plan & Protect’ range
Adam Saville | Cover Magazine | 29 Jan 2019
Scottish Widows’ ‘Plan & Protect’ products are now available to Halifax, Lloyds Bank and Bank of Scotland mortgage customers in branches, following regional trials since October 2018...Read more
2018: A critical year
Alan Lakey | 14 Dec 2018 | Cover Magazine
CIExpert's Alan Lakey reviews a year in critical illness with 'child-like exhilaration'...Read more
Gamechangers of the protection industry
Kevin Carr | 12 Dec 2018 | FT Adviser
The protection industry tends to get a bad rap when it comes to innovation and technology...Read more
Breaking-down the ‘momentous changes’ in critical illness insurance - CIExpert
Alan Lakey | Mortgage Solutions | 10 Dec 2018
For those of us who consider critical illness to be an essential part of a strategic mortgage protection plan, 2018 has proved to be an extremely busy and even exciting year...Read more
Royal London changes critical illness cover
Rachel Addison | FT Adviser | 10 Dec 2018
Royal London has made a range of changes to its critical illness products, including no longer requiring treatment to pay a low grade prostate cancer claim...Read more
CIExpert on latest L&G critical illness upgrade
Adam Saville | 26 Nov 2018 | Cover Magazine
Legal & General’s third critical illness upgrade of 2018 has brought with it an increase in the payment level of adult additional payment condition within the critical illness extra plan...Read more
Legal & General refreshes critical illness offering
Ryan Bembridge | Mortgage Introducer | 26 Nov 2018
Legal & General has updated its critical illness offering by increasing the payment level for adult additional payment conditions and for children’s critical illness extra cover...Read more
Breast cancer still biggest cause of CI claims - Aegon
Adam Saville | Cover Mag | 25 Oct 2018
Aegon figures show that breast cancer was the single most common cause of CI claims in 2017, accounting for 15%, and a quarter (26%) of its CI cancer claims (60%) were for breast cancer...Read more
CIExpert on Aviva’s critical illness updates
Adam Saville | 15 Oct 2018 | Cover Magazine
Five new conditions have been added to Aviva's Critical Illness+ and Life Assurance+ plans, a new upgraded adult addition and a further three children's conditions...Read more
Top 10 things advisers should know about protection
Kevin Carr and Suzanne Clarkson | FT Adviser | 8 Oct 2018
There’s no substitute for experience, as the saying goes. And never more so than in the nuanced world of financial planning. People are unique. And any job that involves working with people must reflect that truism...Read more
CIExpert on Zurich critical illness upgrades
Adam Saville | 10 Sep 2018 | Cover Magazine
Alan Lakey is ‘impressed by the two policies which offers flexibility to match individual needs’ which ‘compete strongly with other top quality policies’...Read more
TMA teams with CIExpert on protection comparison service
Rachel Addison | FT Adviser | 29 Aug 2018
TMA Club has introduced a critical illness comparison service to its members in partnership with CIExpert...Read more
Alan Lakey: How children’s critical illness cover has evolved
Alan Lakey | Cover Mag | 20 Aug 2018
Insurers have competed to improve payment conditions, ages covered and specific conditions for children over the years...Read more
CIExpert on Old Mutual Wealth critical illness upgrades
Adam Saville | Cover Mag | 23 Jul 2018
“Substantial improvements across the board,” says Alan Lakey...Read more
CIExpert on Guardian’s critical illness conditions
Adam Saville | Cover Mag | 16 May 2018
This morning we announced the first details of Guardian’s new offering for critical illness and terminal illness benefit (for life cover)...Read more
Guardian: ‘Simpler, broader definitions’ for CIC and terminal illness
Adam Saville | Cover Mag | 16 May 2018
Gryphon Group Holdings targets protection disruption by removing exclusions for critical illness and terminal illness...Read more
CIExpert on L&G’s Critical Illness Extra update
Adam Saville | Cover Mag | 23 Apr 2018
Following the announcement of Legal & General’s Critical Illness Extra (Cix) option - which includes brand new payment conditions, added flexibility around children’s cover and improved adult condition wordings - CIExpert has issued COVER readers its verdict...Read more
Legal & General boosts critical illness offering
Emma Ann Hughes | Cover Mag | 23 Apr 2018
Legal & General has improved its critical illness offering by introducing two levels of adult cover...Read more
CIExpert on Aviva’s revised Relevant Life policy
Adam Saville | Cover Mag | 12 Mar 2018
New version is “a different beast entirely” compared to individual CIC plans, says Alan Lakey...Read more
Aviva overhauls life insurance after HMRC talks
Damian Fantato | FT Adviser | 12 Mar 2018
Aviva has made changes to its relevant life insurance proposition after working with HM Revenue & Customs following concerns from advisers...Read more
CIExpert on L&G’s extension to children’s critical illness cover
Adam Saville | Cover Mag | 26 Feb 2018
“Any upgrade is welcome if the result is more claims paid,” says CIExpert’s Alan Lakey...Read more
Legal & General launch children’s critical illness extra
Adam Saville | Cover Mag | 26 Feb 2018
A new paid for option available to parents needing more coverage plus added benefits at no extra cost launched on Sunday...Read more
Royal London revamps children’s critical illness cover
Rosie Murray-West | FT Adviser | 29 Jan 2018
Royal London has introduced flexible options for children’s critical illness (CIC) cover, including the option of paying more for increased benefits for children...Read more
How to choose the ‘best’ critical illness plan
Alan Lakey | Cover Magazine | 18 Jan 2018
Every adviser has a view or a process regarding critical illness plan selection and whilst there may not be a single right method of doing this there are certainly a number of incorrect furrows that are currently being ploughed...Read more
Why protection providers must take a gamble
Phil Jeynes | Money Marketing | 17 Jan 2018
Providers should listen closer to advisers and consumers when deciding what initiatives will work...Read more
‘What I learnt when I met a financial adviser for the first time’
Holly Black | Telegraph | 16 Jan 2018
“If your husband were to die tomorrow, would you be able to get by financially?” I’m sitting in a warm meeting room across the desk from a man I’ve never met before...Read more
Protection experts welcome ABI consultation into critical illness cover
Fiona Murphy | Cover Mag | 24 Nov 2017
Protection experts have so far responded positively to the Association of British Insurers (ABI)’s public consultation, the Guide to Minimum Standards for Critical Illness insurance...Read more
CIExpert: An analysis of children’s critical illness benefits
Alan Lakey | Cover Mag | 20 Nov 2017
Child cover within critical illness plans has assumed a far greater importance in recent years, writes CIExpert’s Alan Lakey...Read more
Network secures discount access to CIExpert
Simon Allin | FT Adviser | 26 Oct 2017
The Right Mortgage & Protection Network has struck a deal with CIExpert to provide its members with discounted access to its critical illness comparison service...Read more
CIExpert reviews Royal London critical illness upgrade
Fiona Murphy | Cover Mag | 16 Oct 2017
Royal London has upgraded the cover within its critical illness plans. They have added three new conditions and have enhanced the claims wording for an existing condition, says CIExpert...Read more
Royal London makes TPD optional on critical illness cover
Fiona Murphy | Cover Mag | 16 Oct 2017
Customers will now be able to choose whether to include Total Permanent Disability (TPD) on their critical illness policy, Royal London has confirmed...Read more
COVER Excellence Awards 2017: Winners revealed
Fiona Murphy | Cover Mag | 6 Oct 2017
The COVER Excellence Awards 2017 took place on Wednesday (4 October 2017) to recognise exceptional protection and health insurance products, providers, intermediaries and individuals within these industries...Read more
Why you should consider children’s critical illness cover
Simoney Kyriakou | FT Adviser | 27 Sep 2017
Advisers should give great consideration to children’s cover when advising on adult plans, Alan Lakey has claimed...Read more
CIExpert analyses Aviva critical illness cover changes
Fiona Murphy | Cover Mag | 18 Sep 2017
Aviva, fresh from its substantial upgrade last November - when it absorbed market-leading Friends Life and introduced tiers of cover - has added further enhancements...Read more
Aviva doubles child CI cancer payout to £50k
Fiona Murphy | Cover Mag | 18 Sep 2017
Aviva has enhanced its Life Insurance+ and Critical Illness+ products by making changes to four definitions which centre on the most common payment areas...Read more
In Partnership introduces CIExpert’s service to network members
Fiona Murphy | Cover Magazine | 12 July 2017
Network In Partnership has made CIExpert’s analysis service available for its members...Read more
Royal London releases 2016 claim stats
Fiona Murphy | Cover Mag | 31 May 2017
Royal London paid 97.3% of claims totalling over £331m during 2016, according to the insurer’s published claims statistics...Read more
Scottish Widows pays out 99% of life claims
Simon Allin | FT Adviser | 16 May 2017
Scottish Widows paid out more than 99 per cent of life claims in 2016, exceeding the previous year’s total...Read more
Canada Life enhances critical illness cover
Rosie Murray-West | FT Adviser | 15 May 2017
Canada Life has enhanced its CanProtect critical illness range, although experts say it will take more changes to bring it in line with top-quality rivals...Read more
CIExpert describes Scottish Widows CI changes as ‘progressive’
Fiona Murphy | Cover Magazine | 20 Feb 2017
Alan Lakey, director of CIExpert analyses the latest changes from Scottish Widows to its Protect critical illness product...Read more
Scottish Widows updates critical illness cover
Protection | FT Adviser | 20 Feb 2017
Scottish Widows has updated its critical illness definitions for Scottish Widows Protect so that one additional payment is required for cancer is situ requiring surgery...Read more
Claims Statistics: A reminder that the protection industry is not the sole preserve of insurers
Alan Lakey | Cover Magazine | 10 Feb 2017
Alan Lakey defends the publication of claims statistics and argues that insurers should go much further...Read more
CIExpert: Simplicity has ‘slipped through the net’ for Aviva’s revamped CI
Fiona Murphy | Cover Magazine | 14 Nov 2016
CIExpert’s Alan Lakey has described Aviva’s new critical illness offering as complex and confusing...Read more
Aviva protection overhaul harks back to 1980s
Damian Fantato | FT Adviser | 14 Nov 2016
Aviva has overhauled their protection products for the adviser market, with insurance experts saying the new policies “revert to a 1980s template...” Read more
CIExpert made available to SJP partners
FT Adviser | Emma Ann Hughes | 8 Nov 2016
St James’s Place has partnered with CIExpert to make the analysis service available to its partners...Read more
St James’s Place makes CIExpert service available to its partners
Health Insurance Daily | 10 Nov 2016
Wealth management firm St James’s Place has partnered with CIExpert to make the analysis service available to its partners...Read more
St. James’s Place partners with CIExpert
Cover Magazine | Fiona Murphy | 8 Nov 2016
CIExpert has announced that it has partnered with wealth management advisers St. James’s Place...Read more
CIExpert: Royal London’s CI upgrade ‘refuses to play the conditions game’
Cover Magazine | Fiona Murphy | 3 Oct 2016
CIExpert analyses the latest critical illness upgrades from Royal London...Read more
Royal London updates CI cover
Fiona Muprhy | Cover Magazine | 3 Oct 2016
Royal London has enhanced its critical illness cover (CIC)...Read more
e-Book: Shedding light on protection planning
Fiona Muprhy | Cover Magazine | 10 Aug 2016
COVER and Old Mutual Wealth have joined forces to produce this e-book to help bring into focus areas in protection and financial planning that many financial advisers are missing out on...Read more
CIExpert: The verdict on AIG Life’s ‘simple’ CI plan
Cover Magazine | Fiona Murphy | 10 Aug 2016
AIG Life has launched a simple critical illness plan called Key3 which incorporates just three conditions - Cancer, Heart Attack and Stroke, writes CIExpert...Read more
CIExpert: Friends Life CI ‘underlines commitment to quality’
Cover Magazine | Fiona Murphy | 27 June 2016
CIExpert has analysed Friends Life’s latest critical illness saying it has provided a ‘riposte’ to AIG’s challenge to be the top CI provider....Read more
CIExpert: Aegon upgrades critical illness policy
Cover Magazine | Fiona Murphy | 20 June 2016
CIExpert has revealed that Aegon has made some substantial improvements to its critical illness cover which elevates it higher within the CIExpert comparative tables....Read more
CIExpert: Zurich no longer in the ‘relegation zone’ with CI plan upgrade
Cover Magazine | Fiona Murphy | 13 June 2016
CIExpert has revealed that Zurich has refreshed its critical illness plans - adding three 100% conditions, twenty additional payment conditions...Read more
Scottish Widows clarifies children's CI cover eligibility
Fiona Muprhy | Cover Magazine | 19 April 2016
Scottish Widows has clarified that its children's critical illness cover will pay claims from birth...Read more
London & Country ups game with CIExpert
Mortgage Introducer | Sarah Davidson | 12 April 2016
London & Country Mortgages is integrating the CIExpert critical illness research tool into its sales process following a successful pilot...Read more
London & Country extends partnership with CIExpert
Fiona Murphy | Cover Mag | 12 April 2016
Following a successful pilot, London and Country Mortgages (L&C) is extending its partnership with CIExpert to allow for more integration of the critical illness research tool into its sales process...Read more
‘Foolish’ CI payout problems prompt call for overhaul
Shirin Aguiar | FT Adviser | 30 March 2016
Recent bad press on critical illness products is due to bad designs, protection specialist Alan Lakey has said, as he repeated calls for market action to prevent clients discovering too late they are not covered...Read more
CIExpert upgrades policy comparison site
Katherine Denham | FT Adviser | 16 February 2016
Critical Illness specialist CIExpert has upgraded its website so advisers are able to compare more than 400 protection policies...Read more
CIExpert upgrades to support advisers performing CI reviews
Fiona Murphy | Cover Magazine | 16 February 2016
CIExpert has upgraded its website to allow advisers to make comparisons between new and existing policies when reviewing the merits of replacing a client’s existing policy...Read more
Opinion: What are the risks of not upgrading a CI policy?
Alan Lakey | Cover Magazine | 10 February 2016
Alan Lakey discusses the recent case of Hein Pretorius whose critical illness claims for amputation of a single limb were declined and what advisers can do as policy wordings change over time...Read more
CIExpert: Aviva’s Relevant Life with CI is a ‘breakthrough’
Fiona Murphy | Cover Magazine | 25 January 2016
CIExpert has analysed the launch of Aviva’s business protection policies and described its Relevant Life plan with integrated critical illness cover as a ‘breakthrough’ for the protection market...Read more
LV= upgrades critical illness cover
Fiona Murphy | Cover Mag | 26 January 2016
LV= has made changes to its critical illness plan meaning it is the final insurer to make adjustments in accordance with the 2014 ABI statement of Best Practice (SOBP)...Read more
Don’t let time be a factor in mortgage protection
Alan Lakey | Cover Magazine | 11 January 2016
Alan Lakey highlights the reasons why he believes mortgage advisers tend to have difficulty in making the protection sale...Read more
CIExpert: AIG Life ‘has laid down a challenge to other providers’
Fiona Murphy | Cover Magazine | 16 December 2015
CIExpert said that AIG Life has ‘laid down a challenge to other providers with substantial improvements to its critical illness plan...Read more
CIExpert: The verdict on L&G CI offering
Fiona Murphy | Cover Magazine | 14 December 2015
CIExpert gives its view on the latest critical illness changes from L&G...Read more
Bright Grey completes rebrand to Royal London
Fiona Murphy | Cover Mag | 30 Nov 2015
Bright Grey has now rebranded to Royal London as the mutual confirmed it would move to a single protection business bringing together “the best elements of the Bright Grey and Scottish Provident brands’ by the end of the year...Read more
Scottish Widows unveils products for protection re-entry
Peter Walker | FT Adviser | 6 Oct 2015
Scottish Widows has unveiled details of its new protection product range, which will include reducing, relevant and increasing life term, stand-alone critical illness and life with critical illness plans...Read more
CIExpert: The verdict on Scottish Widow’s imminent adviser market return
Fiona Murphy | Cover Mag | 6 Oct 2015
Scottish Widows is to re-enter the adviser protection market with a range of life and critical illness plans using the ‘Protect’ name, COVER understands...Read more
CIExpert: Bright Grey updates CI definitions
Fiona Murphy | Cover Mag | 14 Sept 2015
Bright Grey is the latest insurer to upgrade its plan at the same time as it adopts the revised ABI model wordings that must be effected by 31st December, CIExpert has said...Read more
Canada Life CI add on to new individual life products a ‘welcome addition’ - CIExpert
Thomas Smith | Cover Magazine | 24 August 2015
CIExpert has described Canada Life’s Critical Illness (CI) add on to its new individual life policies as ‘a welcome addition to the market’...Read more
Canada Life re-enters individual life market with four plans
Peter Walker | FT Adviser | 24 August 2015
Canada Life has re-entered the individual life market by launching four new plans using the CanLife Protect brand...Read more
Aviva enhances CI cover to pay more claims
Fiona Murphy | Cover Magazine | 31 July 2015
Aviva has enhanced definitions for seven critical illness conditions and added a new additional benefit, to increase the number of claims paid...Read more
Spot the difference: Variations in children’s cover explained
Alan Lakey | Cover Magazine | 14 July 2015
Alan Lakey discusses why advisers should pay closer attention to the differences in children’s cover offered by insurers...Read more
Openwork teams up with CIExpert to boost protection sales
Fiona Murphy | Cover Mag | 9 June 2015
Network Openwork has teamed up with CIExpert to promote the use of its knowlegebase to help members boost their protection business...Read more
Openwork signs deal with CIExpert
Sarah Davidson | Mortgage Introducer | 9 June 2015
Openwork has teamed up with Alan Lakey’s CIExpert to offer its appointed representatives better information on critical illness cover in a bid to boost protection sales...Read more
Alan Lakey: Time for change on CI cover
Alan Lakey | Money Marketing | 20 May 2015
For 20 years I have avoided using claims criteria such as activities of daily living or similar terms for income protection. My reasoning is simple...Read more
Cover story: Hi-tech, high impact
Edmund Tirbutt | Mortgage Strategy | 13 May 2015
Technology has brought great change to the market and these days there is little that brokers cannot do online...Read more
A common sense approach for critical illness
Kevin Carr | Mortgage Introducer | May 2015
Once upon a time it was thought the more conditions covered by a critical illness provider the better...Read more
CIExpert: Zurich changes ‘all positive’
Thomas Smith | Cover Magazine | 19 May 2015
Zurich’s changes to its critical illness policy are ‘all positive’ and will help Zurich maintain its position in the market, CIExpert has said...Read more
CIExpert: Aegon changes ‘positive’
Thomas Smith | Cover Magazine | 18 May 2015
Aegon’s upgrade to its critical illness (CI) offering whilst adjusting to the model wording changes introduced by the ABI in December 2014 are overall ‘positive’, CIExpert has said...Read more
Aegon and Zurich update CI
Sarah Davidson | Mortgage Introducer | 18 May 2015
Aegon and Zurich have both announced additional definitions to their critical illness cover plans this morning with CIExpert founder Alan Lakey calling the upgrades “generally positive”...Read more
Opinion: Why the condition counting game is nonsensical
Alan Lakey | Cover | 29 April 2015
Alan Lakey picks holes in the insurer practice of ‘condition counting’ in critical illness policies...Read more
10 important things to know about critical illness cover
Kevin Carr | FT Adviser| 28 April 2015
Around half a million individual critical illness policies are sold each year, making it a cornerstone of financial planning for many families...Read more
CIExpert: Aviva brings CI policy into line with ‘market leaders’
Fiona Murphy | Cover Magazine | 7 April 2015
Aviva’s latest changes to its critical illness (CI) policy has brought it into line with ‘market leaders’ Friends Life and Old Mutual Wealth, CIExpert has said...Read more
CIExpert: Friends Life CI changes ‘significant’
Thomas Smith | Cover Magazine | 16 March 2015
CIExpert has described Friends Life’s changes to its critical illness (CI) product as offering ‘a number of significant improvements’...Read more
Friends Life widens critical illness cancer cover
Peter Walker | FT Adviser | 16 March 2015
Friends Life has updated its critical illness product, improving coverage of less advanced cancers to give one of the widest covers available within a standard policy...Read more
Friends Life makes CIC improvements
Alan Lakey | Mortgage Introducer | 16 March 2015
Friends Life has improvements to its CIC product with a clear focus on continuing to offer top of the market cover, write Alan Lakey, director, CIExpert...Read more
Protection has evolved, so why aren’t sales surging?
Donia O’Loughlin| FT Adviser| 9 March 2015
Shock tactics, not product innovation, is the only way insurance sales will pick up, says Alan Lakey...Read more
Simplybiz tells members to use CIExpert protection tool
Peter Walker | FT Adviser | 3 March 2015
Support services firm SimplyBiz is telling members to use online portal CIExpert for their protection business, as part of a programme to build focus on protection...Read more
Simplybiz Group members to use CIExpert
Fiona Murphy | Cover Magazine | 3 March 2015
SimplyBiz will be advocating the use of CIExpert by their members to enhance their protection business in a series of protection-focused events across the country...Read more
Aegon pays over 90% of life, CI and IP claims
Peter Walker | FT Adviser| 3 March 2015
Aegon UK paid a total of £113m in life, critical illness and income protection claims last year, helping more than 1,200 customers, families and businesses...Read more
LV promotes awareness of prostate and ovarian cancer
Fiona Murphy | Cover Magazine | 27 February 2015
LV= has said that two out of ten (19%) of its male cancer critical illness claims relate to prostate and testicular cancer while ovarian cancer accounts for nearly one in 15 (7%) femalie critical illness cancer claims...Read more
Spreading the Word
Jeff Prestridge | FT Adviser | 27 February 2015
The protection insurance industry has done a great job cleaning up its act. Now it’s time to spread the word to the public...Read more
CIExpert’s Alan Lakey wins Protection Adviser of the Year at Unbiased Media Awards 2015
Unbiased.co.uk has announced the winners of this year’s Media Adviser Awards...Read more
The Right Mortgage & Protection backs CIExpert
Ryan Bembridge | Mortgage Introducer | 2 February 2015
CIExpert lets advisers evaluate the whole of market with its research and analysis, helping them pick the most appropriate critical illness policy for clients...Read more
Review: Top protection tech in 2014
Guy Williams | Cover Magazine | 8 December 2014
Guy Williams reviews the innovations in protection technology launched during 2014..Read more
CIExpert available through IFA Compliance
Thomas Smith | Cover Magazine | 8 December 2014
IFA Compliance has announced that it will now make CIExpert available to all adviser firms who are customers...Read more
CIExpert: Old Mutual Wealth “has thrown down the gauntlet”
Thomas Smith | Cover Magazine | 27 November 2014
CIExpert has given its verdict on Old Mutual Wealth’s critical illness (CI) changes including conditions new to CI...Read more
CIExpert upgrades site to enhance adviser processes
Fiona Murphy | Cover Magazine | 25 November 2014
CIExpert has announced enhancements including the addition of four past providers to the database, meaning advisers can analyse 40 providers with over 250 policies when re-broking a critical illness existing policy...Read more
‘I had to sell my home when I became ill’: Read Tracey’s moving story and you’ll never risk losing your income through illness
Jeff Prestridge | Daily Mail | 1 November 2014
Former pharmacy technician Tracey Clarke has reluctantly had to accept that, sooner rather than later, she will lose her eyesight altogether...Read more
Architect of critical illness cover passes away
Natalie Holt | Money Marketing | 14 November 2014
The architect of critical illness insurance Dr Marius Bernard has died aged 87...Read more
A quarter of male CI cancer claims for prostate cancer - Aegon
Fiona Murphy | Cover Mag | 7 November 2014
Cancer has accounted for 50% of all male critical illness (CI) claims with a quarter of those claims for prostate cancer this year, Aegon’s claims statistics have revealed...Read more
CIExpert: The Gender Gap
Alan Lakey | Cover Magazine | 3 November 2014
Alan Lakey analyses premium adjustments on CI policies in the wake of the Gender Directive...Read more
Mortgage network rolls out CIExpert to brokers
Fiona Murphy | Cover Magazine | 13 October 2014
Network Mortgage Intelligence has sharpened its focus on protection sales by introducing critical illness comaprison site CIExpert for its mortgage advisers to use...Read more
Mortgage Intelligence adopts CIExpert for members
Devraj Ray | Money Marketing | 13 October 2014
Distributor Mortgage Intelligence has adopted critical illness comparison service CIExpert for its members to use. The announcement comes after a pilot scheme...Read more
Making sense of critical illness
Ricky Butler | Mindful Money | 6 October 2014
With a large choice of plans available and insurance companies constantly evolving their definitions it’s important to choose wisely when setting up a critical illness plan...Read more
CIExpert assesses Bright Grey’s CI policy
Fiona Murphy | Cover Magazine | 29 September 2014
CIExpert has given its verdit on Bright Grey’s critical illness (CI) policy revamp citing its children’s cover improvement as a notable change....Read more
CIExpert: L&G upgrades CI cover to ‘remain competitive’
Fiona Murphy | Cover Magazine | 22 September 2014
CIExpert gives its verdict on Legal & General as the latest insurer to upgrade its (CI) critical illness proposition, 17 months after its last set of improvements...Read more
Skandia platform name dropped after 35 years
Matthew Jeynes | FT Adviser | 22 September 2014
A new era for one of the largest adviser platforms is expected to begin this week as the 35-year-old Skandia brand is dropped in favour of Old Mutual Wealth...Read more
CIExpert: Beagle Street kicks off CI upgrade race
Alan Lakey | Mortgage Introducer | 17 September 2014
Beagle Street, the online insurer that entered the market in July 2012 has kicked off this seasons critical illness upgrade race, writes Alan Lakey...Read more
CIExpert: Beagle Street kicks off CI ‘upgrade race’
Fiona Murphy | Cover Magazine | 17 September 2014
CIExpert has revealed that Beagle Street, the online insurer that entered the market in July 2012 has ‘kicked off this season’s critical illness upgrade race’...Read more
CIExpert: Where condition counters fall short
Alan Lakey | Cover Magazine | 27 August 2014
Are older CI plans better or worse than modern ones? The answer can be surprisingly complex. Alan Lakey explains...Read more
Stonebridge protection push extends CIExpert to advisers
Peter Walker | FT Adviser | 18 Aug 2014
Mortgage and insurance network Stonebridge Group will be offering critical illness knowledge website CIExpert to its advisers from today (18 August)...Read more
Stonebridge introduces CIExpert in protection drive
Paul Robertson | Cover Mag | 18 Aug 2014
As part of a protection drive, mortgage and insurance network the Stonebridge Group will be offering CIExpert to all its advisers from today...Read more
Is CI too complex? Alan Lakey on Critical Illness Cover - MPAF Podcast Episode 3
Roger Edwards | MPAF Podcast | 8 July 2014
In Epsiode 3 of the Marketing Protection and Finance Podcast – I talk to adviser Alan Lakey...Listen Here
All change for CI
Fiona Murphy | Cover Magazine | 12 June 2014
Individual critical illness saw a relentless pace of change last year. But has the industry gone far enough? Fiona Murphy investigates...Read more
CI: The difference between value and cost
Alan Lakey | Money Marketing | 2 Jun 2014
It is worth the time and effort to explain the value of a product to the buyer, writes Alan Lakey...Read more
CIExpert: What triggers protection complaints
Alan Lakey | Money Marketing | 22 May 2014
Looking at the FOS’s published complaints decisions gives a good idea of what causes protection complaints and how the ombudsman views the issues...Read more
Lies, damn lies and protection insurance statistics
Kevin Carr | FT Adviser | 24 May 2014
The old adage states “you can prove anything with statistics” - but can you, and do they help or hinder?...Read more
Well covered: Why picking a protection policy is no longer about price
Rebecca Jones | Professional Adviser | 1 May 2014
Clients' protection priorities are changing and so too are the tools on offer to help advisers find the right solutions. Rebecca Jones investigates...Read more
CIExpert analyses Friends Life CI upgrade
Cover Mag | Fiona Murphy | 19 Apr 2014
CIExpert has analysed Friends Life's latest upgrade to its critical illness (CI) policy...Read more
CIExpert analyses Friends Life CI upgrade
Cover Mag | Fiona Murphy | 19 Apr 2014
CIExpert has analysed Friends Life's latest upgrade to its critical illness (CI) policy...Read more
CIExpert assesses Aviva CI heart attack upgrade
Cover Mag | Fiona Murphy | 14 Apr 2014
Aviva has gone beyond ABI definitions with enhancements to its critical illness (CI) heart attack coverage, CIExpert has said...Read more
Aviva CI to pay out on all heart attacks
Cover Mag | Fiona Murphy | 14 Apr 2014
Aviva has enhanced its heart attack definition on new critical illness (CI) policies to pay out on the diagnosis of a heart attack regardless of severity...Read more
LV= makes extensive upgrades
Mortgage Introducer | Alan Lakey | 9 Apr 2014
For the second year running LV= has made extensive upgrades to its critical illness cover reaffirming its desire to be seen as the leading critical illness insurer...Read more
Protection Brief: CIExpert: Rebroking is not churning
Money Marketing | Alan Lakey | 27 Mar 2014
Many compliance officers, indeed many advisers, consider rebroking a critical-illness plan to be dangerous, perhaps even tantamount to churning...Read more
Critical Confusion
FT Adviser | Sam Barrett | 24 Mar 2014
As insurers complete to offer the most comprehensive critical illness insurance product, the number of ABI+ definitions has ballooned...Read more
Skandia pays 96% of CI claims in 2013
FT Adviser | Michael Trudeau | 6 Mar 2014
Skandia paid out 96 per cent of its critical illness claims in 2013 after re-entering the market in April, the firm revealed...Read more
Lifesearch Awards celebrate a “strong year” in protection
Cover Mag | Paul Robertson | 6 Mar 2014
LifeSearch Protection Awards 2014 winners are announced...Read more
Market views - Has CI really changed?
Cover Mag | 6 Mar 2014
We saw a lot of changes to critical illness (CI) products last year. Do you think these changes presented a meaningful difference, or was it a case of change for change’s sake?...Read more
CIExpert’s Alan Lakey wins Protection Adviser of the Year at Media Adviser Awards 2014
Unbiased.co.uk has announced the winners of this year’s Media Adviser Awards...Read more
Partial critical illness payments are only half the story
Money Marketing | Alan Lakey | 11 Feb 2014
Apfa council member says drop to a maximum of 3,000 advisers is to blame for £2,300bn savings gap...Read more
CIExpert offers historic and white label comparisons
FT Adviser | Donia O'Loughlin | 3 Feb 2014
Life insurance firm boss says CIExpert is an “invaluable research tool that we use to evaluate the appropriateness of a CI contract”...Read more
We’ve got just 1% of protection advice market left
FT Adviser | Donia O'Loughlin | 24 Jan 2014
Apfa council member says drop to a maximum of 3,000 advisers is to blame for £2,300bn savings gap...Read more
The 10 most significant changes to CI cover in 2013
FT Adviser | Kevin Carr | 28 Jan 2014
More than ever insurers are looking to offer above and beyond benefits to make their products stand out...Read more
Aegon enhances critical illness plan
HI-Daily | Emily Perryman | 20 Jan 2014
Aegon has enhanced its critical illness (CI) plan with the addition of eight partial payment conditions and one new full payment condition and improvements to five existing definitions...Read more
Aegon ‘substantially’ improves critical illness plan
Mortgage Strategy | Paul Thomas | 20 Jan 2014
Aegon has ‘substantially’ improved its critical illness plan, according to CI comparison site CIExpert...Read more
Skandia extends range of critical illness cover
Money Marketing | Samuel Dale | 19 Dec 2013
Skandia has expanded its critical illness policies to cover more diseases and increased the maximum age of applicants to 67...Read more
Skandia adds greater clarity to its critical illness plan
Mortgage Introducer | Protection | 19 Dec 2013
Skandia has added greater clarity to its critical illness plan and now has new full payment conditions including Parkinson Plus Syndromes, writes Alan Lakey, director of CIExpert...Read more
Skandia upgrade ‘fires shot across bow of its rivals’- CIExpert
Cover Magazine | Fiona Murphy | 19 Dec 2013
Skandia has ‘fired a shot over the bows of its rivals' with changes to its Critical Illness (CI) plan, according to CIExpert...Read more
CIExpert gives Aviva thumbs up
Cover Magazine | Paul Robertson | 9 Dec 2013
CIExpert has applauded Aviva’s critical illness cover in light of the changes made today...Read more
Critical illness insurance: The neglected cover that could be crucial
Guardian | Money | Liz Phillips | 7 Dec 2013
Critical illness cover - which pays out if you get a life-threatening illness - has a bad reputation. But is it time to look again? Read more
Advisers’ 10 best protection selling points
FT Adviser | Protection | Kevin Carr | 27 Nov 2013
Every now and then it’s nice to hear what people think the protection industry does well and how we innovate...Read more
CIExpert: It’s all in the policy wording
Cover Magazine | Alan Lakey | 19 Nov 2013
Simplicity in policy wordings is easy to achieve if providers cared to try, writes Alan Lakey...Read more
Gender Directive repercussions were mild for CI - CIExpert
Cover Magazine | Paul Robertson | 23 Oct 2013
Critical illness insurance has unexpectedly become cheaper for many young women this year, according to CIExpert’s data tracking...Read more
Guide to Critical Illness
FT Adviser | Training>Adviser Guides
This guide will tackle what role critical illness should play in financial planning, the pros and cons of these policies and how to ensure your client understands the need for this cover and ends up with the right product for the right price...Read more
COVER Excellence Awards 2013 - THE WINNERS
Cover Mag | Fiona Murphy | 09 Oct 2013
The COVER Excellence Awards 2013 were held last week at the Victoria Park Plaza in London to recognise exceptional protection and health insurance products, providers and intermediaries...Read more
’My £62 a month became a life-saver’
Telegraph | Nicole Blackmore | 04 Oct 2013
Cancer is common but treatments are more effective than ever - which is why insurance can be vital, as Monique Oakley found out...Read more
Top 10 protection tools for advisers
FT Adviser | Kevin Carr | Protection | 19 Sep 2013
In researching this article I contacted a range of insurers, technology firms and advisers inviting them to suggest or recommend the protection tools they think are the best. I have never had quite so many emails from insurers quite so quickly...Read more
Ageas CI upgrade: The CIExpert rating
Cover Magazine | Fiona Murphy | 27 Sep 2013
CIExpert has welcomed Ageas Protect’s amendments to its Critical Illness (CI) policy and highlighted its position as the first insurer to extend Type 1 diabetes cover to adults aged below 40...Read more
CIExpert: The big problems with ABI+
Money Marketing | 26 Sep 2013
Like most other industries, financial services seeks to glamorise and promote its products with every tool at its disposal. Sometimes these tools lose their precision and therefore their value...Read more
Bright Grey CI overhaul: the CIExpert rating
Cover Magazine | Fiona Murphy | 23 Sep 2013
CIExpert has analysed the latest alternations from Bright Grey to its menu-based critical illness (CI) policy...Read more
Friends Life CI upgrade: the CIExpert rating
Cover Magazine | Paul Robertson | 23 Sep 2013
Friends Life has reconfirmed its place at the top of the quality tree with a number of innovations CIExpert has concluded...Read more
It’s worth rebroking your clients to modern plans
Mortgage Introducer | Alan Lakey | Sep 2013
It seems that the mortgage market is finally recovering. This, and the fact that the RDR has forced many advisers to eschew investment products, is directing advisers towards a greater focus on protection planning...Read more
Critical stage - are brokers turning their backs on selling CI?
Mortgage Strategy | Edmund Tirbutt | Features | 11 Sep 2013
Advisers boosted critical-illness cover business when the mortgage market went into meltdown but now that mortgage sales are reviving, will CI cover become a casualty or do advisers have a duty to see borrowers covered?...Read more
Scot Prov ‘diversifying’ CI plan from Bright Grey’s in latest changes
Hi-Mag | Tessa Norman | 11 Sep 2013
Bright Grey and Scottish Provident are differentiating their critical illness (CI) plans from one another in a bid to appeal to different markets...Read more
CIExpert analyses Scottish Provident’s CI upgrade
Cover Magazine | Fiona Murphy | 11 Sep 2013
CIExpert has positively reviewed Scottish Provident’s three new alterations to its Self Assurance critical illness (CI) policy which take effect from 16th September...Read more
CIExpert welcomes HSBC’s CI improvements
Cover Magazine | Fiona Murphy | 10 Sep 2013
CIExpert has welcomed HSBC’s recent changes to its critical illness (CI plan), saying this marks the first time the bank ‘has made efforts to compete’ with major CI players...Read more
How to waste £10,000 on life cover
Telegraph | Nicole Blackmore | 8 Sep 2013
Buying a policy from a bank, or even from the insurer, could cost far more than using an adviser...Read more
An eye on partial payments
Cover Magazine | Alan Lakey | 5 Sep 2013
Partial Payments are an added value, but comparison is not plain sailing...Read more
How to claim successfully for critical illness cover
Telegraph | Nicole Blackmore | 30 Aug 2013
Critical-illness cover can be a lifeline to those diagnosed with serious conditions and their families...Read more
Protection report: Panels for providers
FT Adviser | Edmund Tirbutt | 28 Aug 2013
Protection experts are used to rabbiting on about the impact of stress and mental illness but the problem could be closer to home than they think...Read more
CIExpert: Partial payment conditions
Cover Magazine | Alan Lakey | 31 Jul 2013
Partial payments are becoming more prevalent in CI policies, but how to assess them? Alan Lakey investigates...Read more
Critical illness cover is getting better
Every Investor | Alan Lakey | 29 Jul 2013
This year has witnessed a torrent of improvements to critical illness policies...Read more
CIExpert: Getting the right policy for breast cancer
Money Marketing | Protection | 25 Jul 2013
The number of partial payment enhancements to CI cover in recent years have led to some large differences between the level of cover for breast cancer...Read more
CIExpert welcomes Beagle Street CI upgrade
Cover Magazine| Fiona Murphy | 18 Jul 2013
CIExpert has analysed Beagle Street's recent upgrade to its Critical Illness (CI) plan and highlighted improved wordings of eleven conditions.....Read more
CIExpert notes growing complexity with Aviva CI upgrade
Cover Magazine| Fiona Murphy | 8 Jul 2013
CIExpert has analysed recent changes to Aviva's critical illness (CI) plan and said it has highlighted how complex policies are becoming....Read more
CIExpert applauds Zurich’s CI partial payments
Cover Magazine| Paul Robertson | 28 Jun 2013
CIExpert has analysed Zurich’s recent upgrade to its critical illness plans and highlighted its early stage cancer coverage...Read more
LV=’s new CI policy first serious hybrid - CIExpert
Cover Magazine| Paul Robertson | 31 May 2013
CIExpert has hailed LV=’s upgrade to its critical illness (CI) plans as the first serious attempt at a hybrid approach between traditional CI and severity-based payments...Read more
CIExpert: Children’s cover for CI
Money Marketing | Alan Lakey | 30 May 2013
It is potentially an emotive subject but the reality is CI for children can be an important component of a good quality policy...Read more
CIExpert ‘applauds’ Bright Grey’s CI changes
Cover Magazine | Paul Robertson | 28 May 2013
CIExpert has analysed recent changes to Bright grey’s critical illness definitions and approved of the insurers clarification of definitions...Read more
Price war? CI premiums lower than pre G-day
Cover Magazine | Nicola Culley | 13 May 2013
Price wars between providers are “as full on as ever”, CIExpert has stated following reports that some critical illness (CI) premiums are lower than pre-G-Day rates....Read more
Alan Lakey: The perils of relying on execution-only
Money Marketing | Regulation | 8 May 2013
Over the years I’ve been contacted by numerous compliance consultants, seers and experts of one sort or another who have attempted to point my firm in the ‘right direction’ to avoid regulatory opprobrium and the potential for complaints...Read more
Skandia Protect to re-enter CI market
15.04.13 - Skandia Protect has today announced its return to the critical illness arena...
Hi-Mag Money Marketing Cover Magazine Mortgage Strategy
L&G raises max applicant age in raft of changes to CI plan
Hi-Mag | Critical Illness | 15 April 2013
Legal & General has introduced a new definition for cardiac arrest to its critical illness (CI) plan, and raised the maximum age it will accept applicants up to, as part of a raft of improvements made to the product...Read more
CIExpert gives thumbs up to L&G CI improvements
Cover Magazine | Paul Robertson | 15 April 2013
Critical illness insurance database CIExpert has released an analysis of Legal & General’s alterations to its critical illness products. Alan Lakey, director at CIExpert, said of the changes: “This confirms L&G’s commitment to being a major player in the quality end of the adviser market”...Read more
CIExpert: Out with the old?
Money Marketing | Alan Lakey | 28 March 2013
How often is an adviser confronted by a client with an existing critical illness policy who is looking for advice on whether it should be retained or replaced? It could be because a new mortgage is being arranged or maybe the client has read about improvements to CI plans...Read more
CIExpert Analysis: Beagle Street CI
Cover Magazine | Nicola Culley | 25 March 2013
Beagle Street’s critical illness plan offers 23 conditions including children’s cover up to £25,000. The definitions abide strictly by the ABI model wordings and aims to be a low-cost simple, direct to consumer plan...Read more
CIExpert launches tool for product comparison
FT Adviser | Marc Shoffman | 13 March 2013
Critical illness comparison website CIExpert has launched a tool to allow advisers to compare old and new protection products...Read more
CIExpert: Would customers benefit from non advice?
Cover Magazine | Alan Lakey | 7 March 2013
If commission was abolished for protection plans, what would be the result? Would the customer benefit? Perhaps not, finds Alan Lakey...Read more
CIExpert launches valued based assessment for CI policy replacement
Cover Magazine| Paul Robertson | 8 March 2013
CIExpert has upgraded its online knowledgebase for advisers adding tools to simplify comparing a critical illness policy with one that a client has previously acquired...Read more
Cash strapped cancer patients living in isolation - Macmillan
Cover Magazine| Paul Robertson | 11 February 2013
One in four (23%) of the 325,000 newly diagnosed cancer patients in the UK - an estimated 70,000 patients each year - lack support from family and friends during their treatment and recovery, according to Macmillan Cancer Support...Read more
Unsung IFA hero #11 Alan Lakey
IFA Online | 10 January 2013
"...Alan is one of those people who will always give more than what he takes from the industry. As a leading expert in critical illness he has singlehandedly launched CIExpert, which is now the premiere critical illness comparison website in the UK”...Read more
CIExpert’s Alan Lakey wins Protection IFA of the Year 2013
08.02.13 - We are pleased to announce that CIExpert’s Alan Lakey recently won the Unbiased Awards Protection IFA of the Year Award 2013. To see the award listings click here, for a photo click here.
Tenet offers members access to critical illness portal
FT Adviser | Donia O’Loughlin | 01.02.13
Tenet member says CIExpert has proven to be an ‘invaluable tool’ for ensuring CI research is accurate. Tenet Group will be offering its appointed representatives and associate advisers access to critical illness portal CIExpert’s Online Service...Read more
The scarcity of worthwhile analytical knowledge
Mortgage Introducer| Protection Review | Alan Lakey | January 2013
Over the past decade the financial advice industry has focused its attention on wealth management with all manner of sites providing guidance on stochastic modelling, find growth, chart creation and the like...Read more
Urgent need to check new policy documents, adviser warns
Cover Magazine |Nicola Culley | 16.01.13
A protection adviser has warned advisers to check critical illness cover policy documents after receiving a series of out-dated terms and conditions for clients...Read more
CIExpert - Children’s Cover
Cover Magazine | Feature | Alan Lakey | 15.01.13
In the latest of a series exploring the finer points of critical illness protection, CIExpert’s Alan Lakey examines children’s cover...Read more
CIExpert: Ageas improves its critical illness policy
Cover Magazine | Paul Robertson | 16.01.13
CIExpert has released its assessment of changes Ageas has made to its critical illness plan...Read more
CIExpert - Aegon’s upgraded CI policy
Cover Magazine | Paul Robertson | 10.01.13
CIExpert has released its assessment of changes Aegon has made to its critical illness policy...Read more
Critical illness: Everything you need to know
FT Adviser | Protection | Kevin Carr | 04.01.13
Critical illness is a stalwart product in financial planning, but it is often misunderstood...Read more
Financial protection may have bad name - but dare you be without it?
Daily Mail | Jeff Prestridge | 01.12.12
Financial protection has been given a bad name by the poor value offered by payment protection insurance. But for many people, the reassurance that cover brings cannot be overestimated...Read more
Aviva does “tidying up” job on CI cover
Mortgage Solutions | Protection | Vicky Hartley | 26.11.12
The insurer has moved to “Activities of Daily Work” from “Activities of Daily Living” for applicants in higher risk occupations. Aviva has also altered its definition of benign brain tumour claims...Read more
Guide to Critical Illness Cover
FTAdviser | Adviser Guide | 22.11.12
Research carried out by Scottish Widows this summer found three-quarters of UK families have no protection products. Yet many people are happy to insure their pets and possessions rather than themselves...View the guide
Panacea Adviser: Protection Chat
Panacea Adviser | 11.09.12
CIExpert has teamed up with Panacea to bring you a dedicated Protection forum, where you can discuss any Protection queries you may have, or to help others with any issues they may have...Visit the Forum today
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